Sales Policy

Effective Date: January 14, 2025

Outdoshop is committed to providing a seamless shopping experience for our customers. Our Sales Policy outlines the terms and conditions under which we offer products, process orders, and provide customer service. Please take a moment to review the following terms.

1. General Sales Terms

  • Eligibility: To make a purchase on Outdoshop, you must be at least 18 years old or have the consent of a parent or legal guardian.
  • Account Creation: While you can shop on our website as a guest, creating an account will provide you with benefits such as faster checkout, order tracking, and access to exclusive offers.
  • Product Availability: All products listed on Outdoshop are subject to availability. We strive to ensure accurate stock information, but in the rare case an item is out of stock, you will be notified as soon as possible.

2. Order Process

  • Placing an Order: By placing an order on Outdoshop, you are offering to purchase the products in your cart at the specified prices. Once we receive your order, we will send an order confirmation email.
  • Order Confirmation: Once your order is confirmed, you will receive an email with your order details. This email serves as a record of your transaction.
  • Payment: All prices on Outdoshop are listed in USD, and payments are processed through secure payment gateways, including credit cards, debit cards, PayPal, and other methods as available.
  • Pricing and Payment Authorization: Payment is authorized upon order confirmation. In the case that we cannot authorize payment, your order may be canceled, and you will be informed.

3. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods depending on your location. Shipping fees will be calculated at checkout, and you will be provided with an estimated delivery time.
  • Processing Time: Orders typically ship within 1-3 business days. However, during peak seasons or due to unforeseen circumstances, processing times may vary.
  • Tracking Your Order: Once your order has been shipped, you will receive an email with tracking information so you can monitor your shipment’s progress.
  • International Shipping: We also offer international shipping. Please note that additional duties, taxes, and fees may apply depending on the destination country.
  • Shipping Issues: If you experience issues with your shipment, such as a delayed or lost package, please contact our customer service team at info@outdoshop.click, and we will work with the carrier to resolve the issue.

4. Returns, Cancellations, and Refunds

  • Returns: If you are not satisfied with your purchase, we accept returns within 30 days from the date of receipt, subject to certain conditions outlined in our Refund and Returns Policy.
  • Cancellations: You can cancel your order only before it is shipped. Once shipped, cancellations will not be accepted. Please contact our customer service team immediately if you wish to cancel your order.
  • Refunds: Refunds will be issued to the original payment method once your returned item is processed and inspected. Please allow 7-10 business days for refunds to appear on your statement.

5. Sales Tax

  • Sales Tax: Sales tax is applied in accordance with state laws. Tax rates vary depending on the shipping address, and the applicable rate will be calculated during the checkout process.

6. Promotions and Discounts

  • Discounts: From time to time, we may offer promotions and discounts, which can be applied during checkout. These discounts may be subject to terms and conditions and may have expiry dates.
  • Coupon Codes: Coupon codes must be entered during checkout. They cannot be applied retroactively after the order is processed.

7. Customer Service

  • Support: If you have any questions or issues with your order, please do not hesitate to contact our customer service team at info@outdoshop.click. We are here to assist you with any inquiries, product concerns, or order issues.

8. Modifications to Sales Policy

  • Updates: Outdoshop reserves the right to modify this Sales Policy at any time. Any updates will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

Contact:

Street: 2004 S Royal St, Spokane, Washington, United States
Phone number: (775) 322-9662
Email: info@outdoshop.click
Website: outdoshop.click