Shipping Policy

Effective Date: January 14, 2025

Outdoshop is committed to providing reliable and timely shipping for all our customers. Our Shipping Policy outlines how we process orders, what shipping options are available, and how to track your order. We want you to feel confident in your purchase knowing your item will arrive safely and efficiently.

1. Shipping Methods

We offer several shipping options to suit your needs. During checkout, you can choose from the following delivery methods:

  • Standard Shipping: A reliable and cost-effective option that takes approximately 5-7 business days to arrive. Free shipping is available on select orders (see our promotions page for details).
  • Expedited Shipping: For faster delivery, choose expedited shipping, which typically takes 2-3 business days to arrive.
  • Overnight Shipping: For urgent orders, we offer overnight shipping that guarantees delivery by the next business day (subject to availability).

Please note that shipping times are estimates and may vary due to factors such as weather conditions, holidays, or unforeseen delays.

2. Order Processing

Once we receive your order, we begin processing it immediately. Orders are typically shipped within 1-3 business days. However, during peak seasons or special sales events, processing times may be longer.

  • Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase.
  • Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This will allow you to track the status of your package as it makes its way to you.

3. International Shipping

We are pleased to offer international shipping to many countries. Shipping costs and delivery times will vary depending on the destination and the shipping method chosen.

  • International Shipping Fees: International shipping fees will be calculated at checkout based on your location and the shipping method selected.
  • Duties and Taxes: For international orders, customs duties, taxes, and import fees may apply, and these are the responsibility of the customer. Please check with your local customs office for more information about potential fees.

4. Tracking Your Order

Once your order has shipped, you can track it using the tracking number provided in your shipping confirmation email. You can also track your order by logging into your account on Outdoshop.

  • Tracking Information: If your tracking number does not provide updates or if you encounter any issues, please contact us at info@outdoshop.click, and we will assist you in resolving any issues with your shipment.

5. Shipping Issues

While we strive to ensure timely and accurate deliveries, there may occasionally be shipping issues that arise. In the event of a delay, lost package, or delivery problem, we are here to help.

  • Lost or Delayed Packages: If your package is lost or delayed, please contact us within 14 days of the expected delivery date. We will work with the carrier to locate your package or provide a replacement if necessary.
  • Incorrect Address: It is your responsibility to ensure the shipping address is correct before submitting your order. If you notice an error after placing your order, please contact us immediately, and we will make every effort to correct the address before shipping.

6. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. During checkout, you will see the estimated shipping cost before confirming your purchase. Some promotions may offer free shipping on certain orders.

7. Returns and Exchanges

If you are not completely satisfied with your purchase, you can return or exchange the items as outlined in our Refund and Returns Policy.

  • Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. If you need assistance with returns, feel free to contact our customer service team.

8. Shipping Policy Changes

We may update our Shipping Policy from time to time. Any changes will be reflected here with an updated “Effective Date.”

Contact Information:

Outdoshop
Street: 2004 S Royal St, Spokane, Washington, United States
Phone: (775) 322-9662
Email: info@outdoshop.click
Website: outdoshop.click